Gibraltar International Bank warns of fraudster calls

The Gibraltar International Bank is warning of fraudster calls to customers in an attempt to access online banking and or card details. It says the fraudsters are specifically querying fraudulent card transactions. The bank says its security is its top priority.  It adds that with online scams and fraud becoming more sophisticated, it’s essential to stay informed and protect oneself. It has put together tips  on how to avoid common scams.  

1. Never Share Personal Information We will NEVER ask for your PIN, password, One Time Password (OTP) or full card number through email, by phone call, or text. If anyone contacts you claiming to be from the Bank asking for this information, it’s a scam.

2. Verify Before You Trust If you receive a call, email, or text that seems suspicious, don’t respond immediately. Instead, verify the authenticity by contacting us directly using the phone number listed on our official website.

3. Be Aware of Phishing Scams Phishing scams often involve fake emails or messages that seem legitimate but are designed to steal your personal information. Avoid clicking on links or downloading attachments from unknown or unexpected sources.

4. Use Strong Passwords Make sure your online banking password is strong and unique and NEVER share it with anyone.

5. Report Suspicious Activity Immediately If you notice any suspicious activity on your account or believe you may have been targeted by a scam, please notify us right away. We’re here to help you resolve any issues and secure your account. By staying vigilant and following these tips, you can protect yourself from fraud and keep your finances secure. If you have any questions or need assistance, don’t hesitate to contact us or visit your nearest branch.    

Logging in to your account:

 We will never ask you to log in directly to your online account through a link in an email or text  

Confidential information:

 We will never ask you online, over the phone or by text for confidential information such as your full account number, PIN or password  

Suspicious email alert:

 If you think an email looks suspicious, please delete it straight away